Organizational Citizenship Behavior and Organizational Culture as a Predictors of Soft Skills among Tertiary School Teachers in the Philippines


  • Leomar Miano Southern Luzon State University


Organizational Citizenship Behavior, Organizational Culture, Soft Skills, Tertiary Teachers, Predictors


This paper investigated the relationship between organizational culture and organizational citizenship behavior (OCB) on soft skills. Data were collected among 324 tertiary school teachers out of 1,543 in the Philippines. The sample size was computed using G-power. This study used a regression analysis utilizing a self-constructed questionnaire with a Cronbach Alpha of 0.907 internal consistency, having formatted on a 4-point scale. The result showed that organizational culture of tertiary teachers is strong with a mean of 3.5 (SD=.48), the OCB is good with a mean of 3.24 (SD=.48), and the soft skills of tertiary school teachers is good/high with a mean of 3.23 (SD=.44). Moreover, predictors of soft skills are OCB-O, OCB-I. Moreover, personal skills, character-building skills, and organizational skills are predicted by OCB-O and OCB-I. However, soft-skills particularly personal skills are negatively predicted by clan culture. It is concluded that soft skills are enhanced when tertiary school teachers have strong OCB-O, OCB-I and lessen the practice of clan culture. Furthermore, it is recommended for the tertiary school teachers to be involved in extra-role behavior directed towards the individual and organization during and after school; and should not dominantly practice clan culture to develop or enhance their soft skills to a greater extent.


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How to Cite

Miano, L. . (2020). Organizational Citizenship Behavior and Organizational Culture as a Predictors of Soft Skills among Tertiary School Teachers in the Philippines. Journal of Education and Society, 4(1), 25–36. Retrieved from



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